Privacy
Privacy Policy
This Privacy Policy explains how Ideary Works LLC collects, uses, and protects information submitted through this website, booking pages, forms, and idearyAI service requests.
Last updated: August 1, 2026
Who we are
Ideary Works LLC, 251 S. Lake Ave., Pasadena, CA 91101, United States. Phone: (626) 414-4558.
Scope
This policy applies to information collected through this website, demo pages, booking calendars, lead forms, system review forms, payment or checkout pages, emails, calls, text messages, chatbot conversations, and idearyAI service delivery. Customer-owned tools or third-party websites may have their own privacy policies.
Information we collect
We may collect identifiers and contact details such as name, business name, email address, phone number, website URL, mailing information, and booking details. We may also collect business information such as industry, services, lead sources, missed-call or follow-up details, calendar preferences, form answers, messages, consent records, payment or subscription status, and basic website analytics.
Information needed to provide idearyAI
If you become a customer, we may collect information needed to plan, build, and improve idearyAI, including service details, FAQs, offers, business rules, customer journey details, lead examples, follow-up rules, calendars, forms, tags, automation preferences, account settings, support requests, and performance notes.
Sources of information
We collect information directly from you when you submit a form, book a call, request a review, purchase a service, send a message, or speak with us. We may also receive information from tools you connect or authorize, such as booking, forms, website, email, messaging, payment, analytics, review, CRM, and automation tools.
How we use information
We use information to respond to requests, book demos, perform system reviews, prepare recommendations, provide idearyAI services, configure workflows, send service messages, manage billing or subscriptions, improve automations, provide support, protect our business, comply with legal obligations, and keep reasonable business records.
AI processing
idearyAI may process business information, lead details, messages, FAQs, policies, and examples to create helpful replies, summaries, reminders, routing rules, follow-up workflows, and demo or service recommendations. We do not intentionally use customer data to train a public AI model unless that is clearly disclosed or separately agreed.
Service providers
We may use service providers for website hosting, booking calendars, forms, CRM, email, text messaging, voice services, automation, analytics, payment processing, customer support, AI processing, security, and review widgets. These providers may process information only as needed to provide, secure, measure, or improve the services.
Cookies, analytics, and online tracking
This website may use cookies, pixels, embedded widgets, analytics tools, or similar technologies to operate the site, understand visits, measure conversions, display booking or review widgets, and improve the user experience. Some third-party tools may collect information such as device data, browser data, pages visited, approximate location, referral source, or interactions with forms and widgets.
California Do Not Track disclosure
Some browsers offer Do Not Track signals. Because there is not one industry-wide standard for these signals, this website may not respond to Do Not Track in every case. If a legally required opt-out preference signal, such as Global Privacy Control, applies to our use of tracking technology, we will treat it as required by applicable law.
Selling or sharing personal information
We do not sell personal information submitted through this website. We do not knowingly share submitted lead or customer information for cross-context behavioral advertising. If we later use advertising tools in a way that qualifies as selling or sharing under California law, we will update this policy and provide the required opt-out method.
Text messages, calls, and consent
If you submit a phone number, you may receive calls or text messages about your request, demo, system review, purchase, or service. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out of promotional text messages and HELP for help where supported.
Retention
We keep personal information only as long as reasonably needed for the purposes described in this policy, including responding to requests, providing services, maintaining records, resolving disputes, improving systems, meeting legal obligations, and protecting our business. Retention periods may vary based on the type of information, customer relationship, connected tools, legal requirements, and operational needs.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, AI system, email, text message, or internet-connected service can be guaranteed to be completely secure, so please do not submit sensitive information that is not needed for your request.
Sensitive information
We do not intentionally request sensitive personal information such as Social Security numbers, government ID numbers, health information, financial account credentials, or precise geolocation through this website. If you include sensitive information in a message, form, or connected tool, we may process it only as needed to respond to your request or provide the service.
Children
This website and idearyAI services are intended for business use and are not directed to children. We do not knowingly collect personal information from children under 13.
California privacy rights
California residents may have rights under California privacy laws when those laws apply, including the right to know, access, delete, correct, opt out of sale or sharing, limit certain sensitive personal information uses, and not be discriminated against for exercising privacy rights. We may need to verify your identity before completing a request.
Authorized agents
California residents may use an authorized agent to submit certain privacy requests where allowed by law. We may ask for proof that the agent has authority to act for you and may also ask you to verify your identity directly.
Your choices
You can choose not to submit optional information, request that we update or delete certain information, opt out of promotional text messages, unsubscribe from marketing emails where available, and contact us with privacy questions. Some information may be needed to provide a demo, system review, purchase, or active idearyAI service.
Customer responsibilities
Customers using idearyAI with their own leads, clients, donors, or customers are responsible for their own privacy notices, consent practices, marketing claims, industry rules, and lawful use of AI-assisted communications. We can help configure workflows, but customers remain responsible for how they collect and use their own customer information.
Policy updates
We may update this Privacy Policy as our website, services, tools, legal requirements, or privacy practices change. The updated date above shows when this policy was last revised.
How to contact us
To ask a privacy question or make a request, contact Ideary Works LLC by phone at (626) 414-4558 or by mail at 251 S. Lake Ave., Pasadena, CA 91101. You may also contact us through the website form or booking page.
AI architecture, automation, and lead systems by Ideary Works LLC · Pasadena, California